FAQs & Troubleshooting

Locating your sales channel IDs

Learn how to locate account IDs for your various sales channels.

Written by Holland Rocha
Updated over a week ago

How does Inventory Sync work?

Learn how Inventory Sync works and how it interacts with your listings

Written by Holland Rocha
Updated over a week ago

About Our Free Plan

Learn more about the Sellbrite free plan

Written by Holland Rocha
Updated over a week ago

Why is my sales channel disconnected from Sellbrite?

Written by Holland Rocha
Updated over a week ago

How do I connect shipping carriers to my Sellbrite account?

Learn how to connect Fedex, UPS and USPS to your Sellbrite account.

Written by Michael Ugino
Updated over a week ago

How do I categorize my products?

Learn how to organize your products in Sellbrite with categories.

Written by Michael Ugino
Updated over a week ago

How can I edit my Sellbrite account information?

Learn more about the Account Info page in your Sellbrite account.

Written by Michael Ugino
Updated over a week ago

How do I cancel my Sellbrite subscription?

Learn how to cancel your Sellbrite account

Written by Michael Ugino
Updated over a week ago

How to configure fulfillment options in Sellbrite

Learn how to configure various fulfillment options in Sellbrite.

Written by Michael Ugino
Updated over a week ago

How can I change my payment information?

Learn how to change your payment information.

Written by Michael Ugino
Updated over a week ago

How do I change my plan?

Learn how to change your subscription plan.

Written by Michael Ugino
Updated over a week ago

Add users & set permissions

Learn how to add multiple users and assign user permissions to your Sellbrite account.

Written by Michael Ugino
Updated over a week ago

Can I create separate users for my account?

Learn how to create new users and user permissions.

Written by Michael Ugino
Updated over a week ago

How do I change my password?

Learn how to change your Sellbrite password.

Written by Michael Ugino
Updated over a week ago

Inbox Notifications & Messages

Learn how inbox notifications and messages work in Sellbrite.

Written by Michael Ugino
Updated over a week ago

What is Sellbrite's API and do I need it?

Learn more about APIs, and what you can do with Sellbrite's API.

Written by Michael Ugino
Updated over a week ago

Credit Card Not Working

Learn why the credit card you are using to sign up for Sellbrite is not being accepted.

Written by Angela Forsyth
Updated over a week ago

Can I Add ASIN Numbers to My Products in Bulk?

Written by Michael Ugino
Updated over a week ago

How to save your product spreadsheet as a CSV file

Learn how to convert product spreadsheets to a CSV format

Written by Michael Ugino
Updated over a week ago

Can Sellbrite Create Barcodes For My Products?

Written by Michael Ugino
Updated over a week ago

Why do my UPCs look different in my Product CSV spreadsheet?

Learn how to properly format your UPC numbers with a CSV file.

Written by Michael Ugino
Updated over a week ago

How do I export my inventory quantities from Sellbrite?

Learn how to export inventory data from your Sellbrite account.

Written by Michael Ugino
Updated over a week ago

How do I export a spreadsheet of my products?

Learn how to export a CSV file that contains all of your product data.

Written by Michael Ugino
Updated over a week ago

Why are my images rotated? Uploading Images taken via tablet or phone

Learn to upload images taken using a tablet or smart phone to Sellbrite.

Written by Michael Ugino
Updated over a week ago

Why do I need a "Size" for the parent of a variation listing?

Written by Angela Forsyth
Updated over a week ago

Can I create a bundle or kit of products?

Written by Michael Ugino
Updated over a week ago

Should I delete my Ended listings?

Written by Michael Ugino
Updated over a week ago

I manually linked my listings. Will my next listing import overwrite those links?

Written by Michael Ugino
Updated over a week ago

Can I combine orders in Sellbrite before they are sent to ShipStation?

Written by Michael Ugino
Updated over a week ago

How do I get my FedEx meter number?

To connect your FedEx account to Sellbrite, you need to enter your FedEx meter. Here's how to find it.

Written by Michael Ugino
Updated over a week ago

Can Sellbrite work with my point of sale system?

Determine if Sellbrite can work with your POS.

Written by Michael Ugino
Updated over a week ago

What is the difference between Available, Reserved, and On Hand quantities?

Learn what each type of inventory means.

Written by Michael Ugino
Updated over a week ago

Why can't I see my FedEx SmartPost rates

Written by Michael Ugino
Updated over a week ago

How is Inventory adjusted based on orders?

Learn how inventory is adjusted in Sellbrite when orders are imported.

Written by Michael Ugino
Updated over a week ago

How to file an insurance claim on a shipment

Written by Michael Ugino
Updated over a week ago

How do customs fees work for international shipping?

Learn more about customs fees.

Written by Michael Ugino
Updated over a week ago

Does Sellbrite integrate with Quickbooks?

Written by Michael Ugino
Updated over a week ago

How do I request changes to incorrect data on an existing Amazon product page?

Learn how to contact Amazon to correct information on product pages.

Written by Michael Ugino
Updated over a week ago

Why Am I Overselling on Amazon?

Learn about ghost listings, and how to avoid them.

Written by Michael Ugino
Updated over a week ago

Amazon MFN Prime Orders

Learn how to fulfill Amazon Prime orders that are received in Sellbrite.

Written by Michael Ugino
Updated over a week ago

Can I sell a product that is not currently on Amazon's catalog?

Learn how to list to an existing Amazon listing.

Written by Michael Ugino
Updated over a week ago

Listing/Product data provided (and not provided) by Amazon

Learn what information Amazon provides upon listing import, and what they do not.

Written by Michael Ugino
Updated over a week ago

How do I change the handling time for my Amazon listings in Sellbrite?

Learn how to change your Amazon listing handling time.

Written by Michael Ugino
Updated over a week ago

Amazon Listing Templates

Learn about and how to use the various Listing Templates available for Amazon.

Written by Michael Ugino
Updated over a week ago

Connecting your Amazon account

Learn the steps to connect your Amazon account to Sellbrite.

Written by Michael Ugino
Updated over a week ago

How do I reconnect my Amazon channel?

Learn how to reconnect your Amazon channel when it is showing a disconnected status in Sellbrite.

Written by Michael Ugino
Updated over a week ago

Amazon International: Overview & FAQs

Learn how Sellbrite integrates with Amazon International marketplaces.

Written by Michael Ugino
Updated over a week ago

Amazon Quick FAQs

Written by Michael Ugino
Updated over a week ago

Amazon Common Errors

Learn how to avoid and correct errors you receive when creating Amazon listings.

Written by Michael Ugino
Updated over a week ago

Fixing your disconnected eBay account

Learn how to reconnect your eBay account if it becomes disconnected from Sellbrite

Written by Holland Rocha
Updated over a week ago

eBay Guaranteed Delivery

Learn how to use eBay's Guaranteed Delivery options in Sellbrite.

Written by Michael Ugino
Updated over a week ago

eBay Listing Templates

Learn more about Listing Templates available for the eBay channel.

Written by Michael Ugino
Updated over a week ago

How do I schedule eBay listings?

Learn how to schedule your Draft eBay listings to go live at some future date and time.

Written by Michael Ugino
Updated over a week ago

How to collect sales tax on eBay & how to use a Tax Table

Learn how to collect sales tax on your eBay listings, and when you should use eBay's Tax Table option.

Written by Michael Ugino
Updated over a week ago

eBay Listing Templates

Learn about and how to use the various Listing Templates available for eBay.

Written by Michael Ugino
Updated over a week ago

Why does Sellbrite remove links from my eBay descriptions?

Written by Michael Ugino
Updated over a week ago

Can I add SKUs to my eBay listings from Sellbrite?

Written by Michael Ugino
Updated over a week ago

eBay Overview and FAQs

Learn how Sellbrite integrates with eBay.

Written by Michael Ugino
Updated over a week ago

eBay International overview & FAQs

Learn how Sellbrite integrates with eBay International marketplaces.

Written by Michael Ugino
Updated over a week ago

How do I renew my eBay token?

Learn how to renew your eBay token.

Written by Michael Ugino
Updated over a week ago

eBay common errors

Learn how to avoid and correct errors you receive when creating eBay listings.

Written by Michael Ugino
Updated over a week ago

eBay Strike-Through Pricing

Learn how to use eBay's Strike-Through Pricing option in Sellbrite.

Written by Michael Ugino
Updated over a week ago

eBay Quick FAQs

Written by Michael Ugino
Updated over a week ago

Understanding Walmart Category Field Errors

Learn how to diagnose and correct Walmart listing errors

Written by Holland Rocha
Updated over a week ago

Defining Walmart listing statuses: Processing, Unpublished, and Retired

Learn about the different states of Walmart listings.

Written by Michael Ugino
Updated over a week ago

Walmart Promotions

Learn how to create and manage Walmart Promotions in Sellbrite.

Written by Michael Ugino
Updated over a week ago

Walmart common errors

Learn how to avoid and correct errors you receive when creating Walmart listings.

Written by Michael Ugino
Updated over a week ago

Walmart Quick FAQs

Written by Michael Ugino
Updated over a week ago

Onboarding process for Walmart.com

Learn about the Onboarding process for Walmart.com.

Written by Michael Ugino
Updated over a week ago

Apply to Sell on Walmart.com

Learn how to apply to sell on Walmart.com.

Written by Michael Ugino
Updated over a week ago

Walmart Returns

Learn how to refund and complete your returned Walmart orders.

Written by Michael Ugino
Updated over a week ago

Walmart Listing Templates

Learn about and how to use the various Listing Templates available for Walmart.

Written by Michael Ugino
Updated over a week ago

Editing Etsy Listings

Learn how to edit your Etsy listings from Sellbrite.

Written by Holland Rocha
Updated over a week ago

Why do my variation listings look different on Etsy?

Written by Angela Forsyth
Updated over a week ago

Etsy quick FAQs

Written by Michael Ugino
Updated over a week ago

Etsy Shipping Profiles

Learn how to setup Etsy Shipping Profiles in Sellbrite and use them for future listings.

Written by Michael Ugino
Updated over a week ago

Etsy Common Errors

Learn how to avoid and correct errors you receive when connecting Etsy or creating Etsy listings.

Written by Michael Ugino
Updated over a week ago

Etsy Listing Templates

Learn about and how to use Etsy Listing Templates.

Written by Michael Ugino
Updated over a week ago

Editing Google Listings

Learn how to edit your Google listings from Sellbrite

Written by Holland Rocha
Updated over a week ago

How To Sign Up For Google Merchant Center

Learn how to sign up for Google Merchant Center

Written by Holland Rocha
Updated over a week ago

Google Common Errors

Learn how to avoid and correct errors you receive when creating Google Shopping listings.

Written by Holland Rocha
Updated over a week ago

Getting Started with Buy on Google

Learn how to connect your Buy on Google channel to Sellbrite.

Written by Holland Rocha
Updated over a week ago

Google Quick FAQs

Written by Holland Rocha
Updated over a week ago

Understanding the Different Google Destinations

Learn about the different Google services available with Sellbrite

Written by Holland Rocha
Updated over a week ago

Connecting WooCommerce & Installing the Sellbrite Plugin

Learn how to install the Sellbrite WordPress plugin and connect your WooCommerce account to Sellbrite

Written by Holland Rocha
Updated over a week ago

Configuring your WooCommerce store and preparing your products

Learn how to prepare your WooCommerce products and configure your WooCommerce store

Written by Holland Rocha
Updated over a week ago

Editing WooCommerce Products

Learn how to update your WooCommerce products from Sellbrite.

Written by Holland Rocha
Updated over a week ago

Limitations of WooCommerce Products with Variations

Learn about a limitation in the WooCommerce API and how it affects products with variations.

Written by Michael Ugino
Updated over a week ago

WooCommerce Quick FAQs

Written by Michael Ugino
Updated over a week ago

Editing Shopify Listings

Learn how to edit your Shopify listings from Sellbrite.

Written by Holland Rocha
Updated over a week ago

Deactivating FBA in Shopify

Learn why a Shopify store owner should disable FBA in their store, when using Sellbrite's FBA Integration.

Written by Michael Ugino
Updated over a week ago

Using "Shopify Locations" for multi-location inventory

Learn how to use Shopify Locations in Sellbrite.

Written by Michael Ugino
Updated over a week ago

Shopify Quick FAQs

Written by Michael Ugino
Updated over a week ago

Connect BigCommerce

Learn how to connect your BigCommerce store to Sellbrite

Written by Holland Rocha
Updated over a week ago

Bigcommerce overview & quick FAQs

Learn more about how Sellbrite integrates with BigCommerce.

Written by Michael Ugino
Updated over a week ago

Using BigCommerce categories

Learn how to use BigCommerce categories when creating listings with Sellbrite.

Written by Michael Ugino
Updated over a week ago

Connecting your Newegg account to Sellbrite

Learn how to connect your Newegg account to Sellbrite.

Written by Michael Ugino
Updated over a week ago

Newegg Quick FAQs

Written by Michael Ugino
Updated over a week ago

Connecting your Sears account

Learn how to connect your Sears account to Sellbrite.

Written by Michael Ugino
Updated over a week ago

Sears Quick FAQs

Written by Michael Ugino
Updated over a week ago