This article covers how Sellbrite handles your eBay listings, inventory, and orders, along with answers to common questions about selling on eBay through Sellbrite.
Quick Navigation
Import existing listings from eBay
You can import your existing eBay listings into Sellbrite so you can manage them going forward from your Sellbrite account. Importing also establishes the link between your Sellbrite product and the live eBay listing.
Create new eBay listings from Sellbrite
You can create new eBay listings directly from Sellbrite. Select the product or products you want to list, select Create Listings, choose eBay, and follow the steps to complete your listing.
Edit eBay listings from Sellbrite
Sellbrite lets you manage your live eBay listings without logging back into eBay directly. You can access and update your listings from within Sellbrite whenever changes are needed.
Manage inventory from Sellbrite
Inventory Sync is one of Sellbrite's most powerful features. Once you activate it, Sellbrite updates your eBay listings every 15 minutes with the available inventory of the products they're linked to.
Import orders from eBay
Sellbrite imports orders from eBay and any other connected channels, primarily to support inventory tracking and reporting, along with some fulfillment functionality for those orders.
Update orders with tracking information from Sellbrite
You can add shipment and tracking information directly to an order in Sellbrite. Sellbrite then sends that information to eBay, which passes it along to your customer.
Frequently Asked Questions
Q: Does Sellbrite work with eBay Motors?
A: Yes. Sellbrite supports eBay Motors. You can create and edit eBay Motors listings just like any other eBay listing, and a toggle lets you display only eBay Motors categories when creating a listing or a Category Template.
Q: How do I remove the Best Offer on an active eBay listing?
A: eBay won't let you remove the Best Offer option from a listing that already has sales history. You'll need to end and relist the item to remove it. Alternatively, you can set a Best Offer rule that automatically declines offers below your current price.
Q: Can I list multiple products at once to eBay using Sellbrite?
A: Yes, but all the products in a single batch must fall under one primary category in eBay. For example, if you have 100 products that all fall under Clothing, Shoes & Accessories > Men's Clothing > T-Shirts, you can list all 100 at once. But if 50 are Men's T-Shirts and 50 are Women's T-Shirts, which is a different eBay category, you'll need to list them in two separate batches.
Q: Why do I keep getting errors when listing my products to eBay?
A: Specific errors from eBay can sometimes block a listing from publishing. eBay generates these errors, not Sellbrite. See our article on common eBay errors and how to troubleshoot them for more detail.
Q: How does eBay's Markdown Manager affect Price Sync if I have it enabled in Sellbrite?
A: If you have Price Sync enabled in Sellbrite for your eBay channel, Price Sync will update the “Buy It Now” price on your eBay listings to the price that is in Sellbrite. Since the markdown price on eBay may be overwritten with Sellbrite’s Price synce, it is not recommended to have Price Sync enabled in Sellbrite if you are currently using the Markdown Manager on eBay.
Q: Why do I need the size for the Parent of a variation listing?
A: You don't. If you're seeing a size requirement on the parent listing, it means the field values were mapped incorrectly.
Q: Can I connect more than one eBay account to Sellbrite? I have multiple stores.
A: Yes. There's no limit to how many accounts you can connect, even if they're on the same marketplace or shopping cart platform.
Q: If I update my listings in eBay (change name, description, etc.) will that update my products in Sellbrite and my listings on my sales channels.
A: No. Similar to inventory Sync, you should make product updates in Sellbrite first, then push those changes out to your linked listings.
Q: Can I schedule eBay listings to list at a certain date/time using Sellbrite?
A: Yes. You can enable the Scheduled option on the Edit Listing page for any draft listing. Bulk scheduling isn't supported yet.
