If a sales channel becomes disconnected from Sellbrite, you can usually reconnect it in just a few steps.
Why do sales channels get disconnected?
Channel disconnections are usually triggered by something that happens on the channel's side rather than in Sellbrite itself. Common causes include:
A password or login credential change on the channel account
An authorization or access token expiring, often due to a time limit the channel places on third-party connections
Changes to account permissions that revoke or restrict Sellbrite's access
A temporary failure or outage on the channel's own API
Reconnecting a disconnected sales channel
Select the channel that has been disconnected.
Select Reconnect.
If reconnecting doesn't work, you may need to take some additional steps depending on the channel. Select your channel below for specific reconnection instructions: