Orders can be processed and shipped directly from Sellbrite. Once an order is marked 'Ready to Ship,' you can create the shipping label. Tracking information will appear in the 'Shipments' section and automatically update on the originating channel.

Before shipping orders from Sellbrite, add funds to your Postage Wallet or connect your FedEx or UPS accounts. Learn how in this quick article.

To ship an order in Sellbrite, go to your 'Orders' tab. Locate orders in the 'Ready to Ship' tab and open the order you would like to fulfill.

For each item in the order, you will see the 'Ships From' warehouse where Sellbrite has pulled inventory. The 'Create Shipping Label' button will only be active if each item is assigned to a warehouse. If this column shows 'not assigned,' you need to assign that item to a warehouse. To learn how, check out this article.

If everything looks good, go ahead and click 'Create Shipping Label' and you will be taken through a few steps to print your shipping label and mark the order as shipped.

Select a pre-defined package type from the dropdown, or choose to use your own packaging and enter the dimensions. Dimensions and weight will automatically be populated in this section if your product already has the dimensions and weight saved in the Products page of Sellbrite.

This step will be automatically skipped if the information is already saved in your Warehouse Locations (see add the physical location to your warehouses). Otherwise, you can enter the Ship From information here, and choose the option at the bottom to save the info back to your warehouse location for future use.

Confirm the 'Ship To' location is accurate and you can proceed to the next step. Residential Address will be automatically selected for you if the 'Ship To' address does not contain a company name.

First, choose the Label Format that best suites your printer and label setup. Your choice will be saved going forward. Then, simply choose which shipping label option you want to purchase by clicking the 'Buy Label' button.

If you wish to change the size of your shipping label, you can make that size selection in the 'Label Format' drop-down menu before you purchase the label.

Your shipping label will be available to view and print or download once the transaction is successful.

 
​NOTE: To change the orientation of a shipping label (portrait/vertical or landscape/horizontal), you will need to select Portrait or Landscape in your printer settings when you go to print.

Once your postage is purchased, you'll see your shipment added to the order in the Shipments section. If you need to view your label again, you can click the 'View Shipping Label' link. The order itself will move into the Shipping section of the Orders tab and then into Completed, once Sellbrite updates the originating channel of the order.

Sometimes a shipping label is created in error. In that case, you can easily cancel/refund the shipping label from Sellbrite, as long as the shipment has not yet been sent out.

Open the order, and scroll down to your shipments. You will see an option to 'Cancel Shipment' on the left of the shipment info. This will refund the postage back to your account, as well as cancel the shipment on the originating order.