Sellbrite partners with Shipsurance to offer discounted shipping insurance on shipments created within Sellbrite. This insurance is provided by Shipsurance directly — not by the carriers (USPS, UPS, FedEx, etc.). All insurance claims must be filed with Shipsurance, not the carrier.
Insurance Coverage
For details on the coverage and exclusions provided by Shipsurance, please refer to the Shipsurance Terms of Service.
Filing a Claim
To file a claim for a lost, stolen, or damaged shipment, visit: Start a New Claim.
Checking Claim Status
To check the status of an existing claim, go to: Check Claim Status.
How to purchase insurance for a shipment
To add discounted shipping insurance to your shipment, enter the desired coverage amount in the Create Shipping Label window.
Discounted Insurance Rates
The insurance rates are calculated per $100 of insurance coverage, and vary by carrier.
Discounted Insurance Rates
Carrier Group | Shipment Type | Rate per $100 |
DHL, Fedex, UPS | Domestic & International | $0.30 |
Access Worldwide, APC, IMEX, DHL Global Mail, OnTrac, Newgistics, FedEx Smart Post, First Mile, RR Donnelley & UPS SurePost | Domestic | $0.40 |
Access Worldwide, APC, Asendia, IMEX, DHL Global Mail, OnTrac, Newgistics, FedEx Smart Post, First Mile, Globegistics, RR Donnelley & UPS SurePost | International | $0.70 |
USPS | Domestic | $0.40 |
USPS | International | $0.70 |
Coverage Limits
Carrier Group | Per Package Limit | Per Conveyance Limit |
FedEx, UPS, USPS (Non-First Class) | $5,000.00 | $100,000.00 |
Asendia, APC, IMEX, DHL Global Mail, OnTrac, Newgistics, FedEx Smart Post, First Mile, Globegistics, RR Donnelley, UPS SurePost USPS (First Class) | $1,000.00 | $100,000.00 |