Frequently Asked Questions
Q: Can I update my inventory in Sellbrite from Shopify?
A: No. Sellbrite's inventory sync is the exact inverse of this method, allowing you to update inventory from one location (Sellbrite), which then updates all connected channels, including Shopify. Learn more here
Q: Does Sellbrite integrate with Shopify POS?
A: Yes, but not directly. While there is no direct integration from Sellbrite to Shopify POS, your Shopify Store acts as the "middle-man" between Sellbrite and Shopify POS. This means that orders from Shopify POS will come into Sellbrite via your Shopify Store and inventory adjustments from Sellbrite will update Shopify POS via your Shopify Store.
Q: Can Sellbrite route orders from my other channels, like eBay and Amazon, back to my Shopify store?
A: No. All orders are imported into Sellbrite. If you use ShipStation, then Sellbrite can send all of your channel orders to your ShipStation account for easy fulfillment. Learn more here
Q: If I update my products in Shopify (change name, description, etc.) will that update my products in Sellbrite and my listings on my sales channels.
A: No. Similar to inventory sync, product updates or changes should be made in Sellbrite first, then you can update your linked listings accordingly. Learn more here
Q: What if I change my custom Shopify store domain?
A: If you change your Shopify store domain, Sellbrite will not immediately be able to sync data to your store. To correct this, run a new listings import from Shopify to Sellbrite and this will refresh Sellbrite with the new data.