How to file an insurance claim on a shipment

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Sellbrite partners with Shipsurance to provide discounted shipping insurance. The insurance is NOT provided by the carriers themselves (USPS, UPS, FedEx). When shipping insurance is purchased on Sellbrite, all claims must be filed with Shipsurance.

Filing a Claim

To file a new claim for a lost, stolen or damaged shipment, go here: Start a new claim

Check the Status of a Claim

To check the status of an existing claim, go here: Check claim status

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