eBay Guaranteed Delivery

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This article will teach you how to use eBay's Guaranteed Delivery options in Sellbrite.

eBay's Guaranteed Delivery options allow sellers who qualify to guarantee delivery of a buyer's order by a specific date. eBay offers two versions of Guaranteed Delivery: Handling Time or Door-to-Door. Sellbrite supports eBay's Door-to-Door Guaranteed Delivery Option. 

In order to use eBay's Guaranteed Delivery Options, you must first Opt In to these options.

Once qualified and opted in, the first thing you'll need to do is setup your shipping rate tables in eBay.

Setup Your Shipping Rate Tables

Shipping Rate Tables in eBay allow you to guarantee delivery of an order to your buyers, by a specific date, based on regional rate tables.

In your eBay account, find and create the desired Shipping Rate Tables needed for your listings.

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Once you've created your shipping rate tables in eBay, the next step is to apply your Shipping Rate Tables to your eBay listings. You will complete this next part of the process in your Sellbrite account.

In Sellbrite, Shipping Rate Tables can be applied to your listings individually or using a Shipping Template.

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Apply Shipping Rate Tables to Individual Listings

A Shipping Rate Table can be applied to a listing by going to the Shipping tab of a selected eBay listing.

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NOTE: In order to use a Shipping Rate Table for a listing, the Shipment Type must be Flat. You cannot use a Shipping Rate Table if your Shipment Type is Calculated.

Toggle the Shipping Rate Table option to ON and choose the Shipping Rate Table you want to apply to your listing. If you've added new Shipping Rate Tables in eBay, simply select "Refresh Shipping Tables" so you can choose them here.

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Once you've chosen a Shipping Rate Table, simply Save & Publish your changes to eBay.

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Apply Shipping Rate Tables Using a Template

A Shipping Rate Table can also be applied to your listings, using a Shipping Template.

Edit or create an eBay Shipping Template from the Listing Templates & Recipes page.

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NOTE: In order to use a Shipping Rate Table for a listing, the Shipment Type must be Flat. You cannot use a Shipping Rate Table if your Shipment Type is Calculated.

Toggle the Shipping Rate Table option to ON and choose the Shipping Rate Table you want to apply to your template. If you've added new Shipping Rate Tables in eBay, simply select "Refresh Shipping Tables" so you can choose them here.

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Once you've chosen a Shipping Rate Table, simply Save your changes.

If your template is already applied to eBay listings, your listings will automatically update with the changes made in the template, otherwise you can apply this template to your eBay listings. Learn more about eBay Template here.

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Finding Your Guaranteed Delivery Orders

Using eBay's Guaranteed Delivery options for your listings means you'll need to process and ship out Guaranteed Delivery orders as quickly as possible.

To easily find these orders in Sellbrite, you'll see an eBay icon in the "Ship Method" column in the Ready to Ship tab of the Orders page.

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