If you’ve entered your credit card information to subscribe to Sellbrite and received the error message: "This transaction was declined. Please contact your bank or try a different card," it may be due to one of the following reasons:

Sellbrite cannot accept cards from Ghana, Iran, Kazakhstan, Nigeria, North Korea, Sudan, Syria, or Ukraine. If your card or bank is based in one of these countries, you will need to use a card with a billing address from an accepted location.

To avoid this error, verify that you have entered the data from your credit or debit card exactly as it appears on your card. The two most common incorrectly-entered items are the expiration date and the CVV number (Security Code). 

If all details match your card, double-check with your bank that the zip code, country, and state on file match what you're entering.

If you enter the credit card number incorrectly, you will see a "number invalid" error below the credit card number field.

To resolve this, simply confirm the number on your credit card, and re-enter. If you continue to see this error, this may be a caching/DNS issue. In this event, open an incognito window in your browser and re-attempt to sign up. 

Learn how to access an incognito browser in Google Chrome here.
​Learn how to access a Mozilla Firefox private browsing window here.

If the number is still not accepted in incognito mode, try again from a phone without WiFi, so that you can try from another ISP connection.