Sellbrite partners with Shipsurance to offer discounted shipping insurance for shipments created within Sellbrite. Note that this insurance is provided through Shipsurance, not the carriers (USPS, UPS, FedEx). Any claims for insurance must be filed directly with Shipsurance.
Insurance Coverage
For details on the coverage and exclusions provided by Shipsurance, please refer to the Shipsurance Terms of Service.
Filing a Claim
To file a claim for a lost, stolen, or damaged shipment, visit: Start a New Claim.
Checking Claim Status
To check the status of an existing claim, go to: Check Claim Status.
Purchasing Discounted Shipping Insurance
To add discounted shipping insurance to your shipment, enter the desired coverage amount in the 'Create Shipping Label' window.
Discounted Insurance Rates
The insurance rates are calculated per $100 of insurance coverage, and vary by carrier.
DHL, FedEx, & UPS - Domestic & International shipments: $0.30 per $100.00 of declared value coverage, per package.
Access Worldwide, APC, IMEX, DHL Global Mail, OnTrac, Newgistics, FedEx Smart Post, First Mile, RR Donnelley & UPS SurePost – Domestic shipments: $0.40 per $100.00 of declared value coverage, per package.
Access Worldwide, APC, Asendia, IMEX, DHL Global Mail, OnTrac, Newgistics, FedEx Smart Post, First Mile, Globegistics, RR Donnelley & UPS SurePost – International shipments: $0.70 per $100.00 of declared value coverage, per package.
USPS - Domestic shipments: $0.40 per $100.00 of declared value coverage, per package.
USPS - International shipments: $0.70 per $100.00 of declared value coverage, per package.
*Limits:*
FedEx & UPS and USPS (Non First class) $5,000.00 per package, $100,000.00 per conveyance.
Asendia, APC, IMEX, DHL Global Mail, OnTrac, Newgistics, FedEx Smart Post, First Mile, Globegistics, RR Donnelley & UPS SurePost & USPS (First Class) $1,000.00 per package, $100,000.00 per conveyance.