Frequently Asked Questions

Q: What versions of WooCommerce do you support?

A: We support WooCommerce versions 4.0.x and below. If you are beta testing version 4.1 or higher, this will not be supported by Sellbrite.

 
Q
: Can I update my inventory in Sellbrite from WooCommerce?

A: No. Sellbrite's inventory sync is the exact inverse of this method, allowing you to update inventory from one location (Sellbrite), which then updates all connected channels, including WooCommerce. Learn more here.

 
Q
: Can Sellbrite route orders from my other channels, like eBay and Amazon, back to my WooCommerce store?

A: No. All orders are imported into Sellbrite. If you use ShipStation, then Sellbrite can send all of your channel orders to your ShipStation account for easy fulfillment. Learn more here.

 
Q
: If I update my products in WooCommerce (change name, description, etc.) will that update my products in Sellbrite and my listings on my sales channels.

A: No. Similar to inventory sync, product updates or changes should be made in Sellbrite first, then you can update your linked listings accordingly. Learn more here.

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