Frequently Asked Questions
Q: What versions of WooCommerce do you support?
A: We support WooCommerce versions 4.0.x and below. If you are beta testing version 4.1 or higher, this will not be supported by Sellbrite.
Q: Can I update my inventory in Sellbrite from WooCommerce?
A: No. Sellbrite's inventory sync is the exact inverse of this method, allowing you to update inventory from one location (Sellbrite), which then updates all connected channels, including WooCommerce. Learn more here.
Q: Can Sellbrite route orders from my other channels, like eBay and Amazon, back to my WooCommerce store?
A: No. All orders are imported into Sellbrite. If you use ShipStation, then Sellbrite can send all of your channel orders to your ShipStation account for easy fulfillment. Learn more here.
Q: If I update my products in WooCommerce (change name, description, etc.) will that update my products in Sellbrite and my listings on my sales channels.
A: No. Similar to inventory sync, product updates or changes should be made in Sellbrite first, then you can update your linked listings accordingly. Learn more here.