Our Support Team is available to assist you Monday-Friday 7am-4pm PST. Submit a ticket inquiry by using the purple question mark icon while logged in and we'll be happy to assist you.
Note: Support for merchants on the Forever Free plan is limited to email only. Please contact the team at support@sellbrite.com
You can also text us for support at 1(844) 977-0717. By providing your mobile number, you consent to receive marketing text messages from or on behalf of Sellbrite (a GoDaddy brand) that may be sent by an automatic telephone dialing system. You understand that providing consent is not a condition of purchasing any good or service from Sellbrite (a GoDaddy brand). Message and data rates may apply.
The following holidays are observed as non-business days by the Sellbrite office. Our team will respond to messages received during these holidays on the next business day after the holiday.
New Year's Day - Wednesday, Jan 1, 2025
MLK Jr. Day - Monday, Jan 20, 2025
Memorial Day - Monday, May 26, 2025
Juneteenth - Thursday, June 19, 2025
Independence Day - Friday, Jul 4, 2025
Labor Day - Monday, Sep 1, 2025
Thanksgiving Day - Thursday, Nov 27, 2025
Day After Thanksgiving - Friday, Nov 28, 2025
Christmas Day - Thursday, Dec 25, 2025