Q: Can I use Sellbrite to list my products to Amazon?
A: Yes, but it's important to understand how the Amazon marketplace works. Amazon has their own product catalog with hundreds of millions of products in it. Sellbrite can create a listing for one of the products in Amazon's catalog. Your listing will then be displayed underneath that product on Amazon, along with the listings of all the other merchants who sell that product.
Q: How do I sell products that are not currently on Amazon?
A: If your products don't have ASINs, or are not in the Amazon catalog, you must first add your products to the catalog directly in your Amazon Seller Central. Sellbrite currently only supports creating Amazon listings for products that exist in Amazon's retail catalog.
Q: Can I create multiple listings on Amazon for 1 product?
A: Yes! However, because Amazon requires every SKU/ASIN combination to be unique, Sellbrite won't allow you to just create more listings for that SKU. You'll need to duplicate an already existing listing from Amazon and publish it with a different SKU.
Q: Can I update my inventory in Sellbrite from Amazon?
A: No. Sellbrite's inventory sync is the exact opposite of this method, allowing you to update inventory from one location (Sellbrite), which then updates all connected channels, including Amazon.
Q: Can I connect multiple Amazon accounts to Sellbrite? I have more than one Amazon store.
A: Yes, you can! There is no limit to the amount of accounts you can connect, even if they are the same marketplace or shopping cart.
Q: Does Sellbrite integrate with Amazon FBA?
A: Yes! Sellbrite offers a robust integration with Fulfillment by Amazon. You can list your FBA items on other sales channels, sync your FBA stock levels to listings on any channel, and fulfill orders from any channel using your FBA inventory.
Q: Can Sellbrite route orders from my other channels, like eBay and Amazon, back to my Amazon Seller Central account?
A: No, but if you're using FBA, Sellbrite lets you use Fulfillment by Amazon to ship any orders, from any channels, as long as you have available inventory.
Q: I ran a listing import from Amazon to build my inventory. Why am I missing my descriptions?
A: Amazon only allows certain information to be shared with 3rd party apps. The information that is brought into Sellbrite is considered universal knowledge—images and descriptions are not. Learn more about what information is and is not provided by Amazon here.
Q: How do I find the product in Amazon that I want to sell?
A: When you are creating an Amazon listing in Sellbrite, the Amazon Product Lookup feature will help you find the matching product in Amazon's catalog that you want to sell.
Q: Does Sellbrite support Amazon Handmade?
A: Yes, but there are some limitations. Amazon doesn't make it possible yet to create listings onto Handmade via their API, so you cannot create new Amazon Handmade listings from Sellbrite. However, Sellbrite can still import your listings and orders from Amazon and keep inventory quantities in sync.