Sellbrite keeps you updated on various activities by sending notifications within the app. You'll find these notifications at the top right corner of your screen within the envelope icon.

Clicking on a notification reveals its details, which may include updates on tasks such as completed data imports/exports, messages from eBay, finished reports, channel connection errors, announcements, and more. If relevant, a download link for an export or report will be included in the notification details.

Just below the notifications, you'll find a link to your messages. Currently, messages are only available for the eBay marketplace. If you have an eBay account connected to Sellbrite, you'll receive all buyer/seller messages, along with system messages from eBay, directly in your Sellbrite inbox.

From the inbox, you can read and reply to messages, and if needed, delete them. Deleting a message in Sellbrite will also remove it from your eBay account. New message notifications will appear in the app, and you can filter messages by their status—Unread, Read, or Replied.

Merchants can read and reply to the buyer/seller messages. All messages can be deleted from Sellbrite, which will also delete them on eBay.

If you already have a way of processing these messages outside of Sellbrite and would like to stop new messages from being imported, messages can be turned off from the Channel Settings page.