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How Order Fulfillment Works with ShipStation
How Order Fulfillment Works with ShipStation

Understand the flow of order data between Sellbrite, ShipStation, and your Sales Channels.

Holland Rocha avatar
Written by Holland Rocha
Updated over a week ago

Only orders with a 'Ready to Ship' status in Sellbrite will be sent to ShipStation, where you can fulfill your orders. If you don't see certain orders showing up in your ShipStation account, be sure to check their status in Sellbrite.

As you ship orders in ShipStation, shipment details (ship date, carrier, tracking number) will be sent back to Sellbrite. These details will appear on the Order page with a status of 'Sending to Channel,' showing that Sellbrite is forwarding the shipment information to the original sales channel.

Once the channel accepts the shipment information from Sellbrite, the order in Sellbrite will be marked as 'Shipped' and the order status will change to 'Completed.'

Put simply, Sellbrite sends your orders to ShipStation. Once fulfilled, Sellbrite is updated and then updates the sales channel.

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