The Sellbrite Onboarding Team makes your initial experience with Sellbrite awesome, so you can reach your goals quickly and spend less time learning a new tool.
Every new Sellbrite subscriber receives a number of calls with an Onboarding Manager!
How does it work?
Once you're subscribed to a Sellbrite plan, you'll be introduced to your Onboarding Manager by email within a few days. Within the email will be a link to schedule one-on-one appointments to help you review your data, learn the best workflow for your needs, and answer any remaining questions you have from your trial. The number of one-on-one appointments varies by plan. To check the number of appointments your plan includes, check Settings > Your Subscription.
Your Onboarding Manager can assist you with completing your Go-Live Checklist. You'll be able to review these steps in a series of calls. Most merchants complete their Go Live Checklist within 2-3 calls and are able to go live after that. Refer to our Pricing Page to check how many Onboarding calls are included with your plan.
If you have questions about your Go Live plan, your Onboarding Manager will be happy to review it. If you're not sure about your next steps, they're here to help.
What should you do before your first Onboarding call?
1. If you haven't already, attend one of our Getting Started Webinars. Our team of Onboarding Managers does a live Q&A session after the webinar, too!
2. Review the Getting Started Checklist to ensure you have all the pieces to begin
3. Watch this quick video to learn how to get started with Sellbrite: