Here are answers to the most common questions about Sellbrite for Shopify.
Can I connect multiple Shopify stores to Sellbrite for Shopify?
Can I connect multiple Shopify stores to Sellbrite for Shopify?
No. Sellbrite for Shopify supports only one Shopify store. If you need to connect multiple Shopify stores, we recommend using the standard version of Sellbrite.
I have a Sellbrite account. Can I convert it to Sellbrite for Shopify?
I have a Sellbrite account. Can I convert it to Sellbrite for Shopify?
If you already have a Sellbrite account, you'll need to create a new account for Sellbrite for Shopify. Unfortunately, data cannot be transferred between the two, as they are separate accounts. This also applies if you're switching from Sellbrite for Shopify to the standard version of Sellbrite.
With Sellbrite for Shopify, do I manage my products only in Shopify?
With Sellbrite for Shopify, do I manage my products only in Shopify?
Yes. With Sellbrite for Shopify, all product management is done directly within Shopify. Any changes you make to your inventory or product information in Shopify will automatically update within Sellbrite. Learn more here.
How are orders processed with Sellbrite for Shopify?
How are orders processed with Sellbrite for Shopify?
Sellbrite imports your marketplace orders and automatically routes them to Shopify for fulfillment. You can then fulfill them using any apps you currently have connected to Shopify.
Do my Shopify orders count towards my Sellbrite plan?
Do my Shopify orders count towards my Sellbrite plan?
No. Shopify orders are not imported into Sellbrite with Sellbrite for Shopify, so they don't count towards your plan.
Can I issue refunds with Sellbrite for Shopify?
Can I issue refunds with Sellbrite for Shopify?
No. Refunds are not supported with Sellbrite for Shopify. Refunds processed on Shopify will not be sent to the marketplace, and refunds processed on the marketplace will not be sent back to Shopify. You must issue refunds directly on the marketplace where the transaction occurred.
