Sellbrite

Here are answers to the most common questions about using Sellbrite with WooCommerce.

Sellbrite supports WooCommerce 10.x, all 9.x versions, and any 8.x version (8.4, 8.5, etc.).

What versions of WooCommerce does Sellbrite support?

No. Sellbrite's inventory sync works in the opposite direction — you update inventory in Sellbrite, and it pushes those updates to all connected channels, including WooCommerce. <a href="https://intercom.help/sellbrite/en/articles/3367196-introduction-to-inventory-sync" rel="nofollow noopener noreferrer" target="_blank">Learn more here</a>.

Can I update my inventory in Sellbrite from WooCommerce?

Yes. There is no limit to the number of accounts you can connect, even if they use the same shopping cart or marketplace.

Can I connect multiple WooCommerce stores to Sellbrite?

If your shipment or tracking information isn't syncing back to WooCommerce, check whether you have the WooCommerce Shipment Tracking plugin installed. WooCommerce requires this plugin for third-party apps like Sellbrite to send tracking information back to your orders. <a href="https://woocommerce.com/products/shipment-tracking/" rel="nofollow noopener noreferrer" target="_blank">Learn more here</a>.

If you have the plugin installed and are still experiencing this issue, reach out to our support team and we'll be happy to investigate further.

Why isn't my shipment or tracking information syncing to WooCommerce?

No. All orders are imported into Sellbrite. If you use ShipStation, Sellbrite can send all your channel orders to your ShipStation account for easy fulfillment. <a href="https://intercom.help/sellbrite/en/articles/3367180-order-fulfillment-with-shipstation" rel="nofollow noopener noreferrer" target="_blank">Learn more here</a>.

Can Sellbrite route orders from my other channels back to my WooCommerce store?

No. Similar to inventory sync, product updates should be made in Sellbrite first, then pushed to your linked listings. <a href="https://intercom.help/sellbrite/en/articles/3367308-editing-woocommerce-products" rel="nofollow noopener noreferrer" target="_blank">Learn more here</a>.

If I update my products in WooCommerce, will that update my products in Sellbrite and my other channels?

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