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Onboarding process for Walmart.com
Onboarding process for Walmart.com

Learn about the Onboarding process for Walmart.com.

Holland Rocha avatar
Written by Holland Rocha
Updated over 8 months ago

The Walmart.com Onboarding team has a 6 Stage process for each new merchant selling on the platform. This process is not visible to you, so use this article as a reference for where your account might be at any given time during Onboarding.

Onboarding Process

Here are the 6 Stages your account will flow through as part of the Onboarding process with Walmart.com:

Stage 1: Approval

Getting started requires getting approval to sell on Walmart.com.

If you have not yet applied to sell on Walmart, you can do so here. Merchants who apply from Sellbrite are approved faster than regular merchants.

Once approved, you are in Stage 1 of the process and will await contact from Walmart.com to advance to Stage 2. This can be the longest period for new sellers, but once past this stage the process goes fairly quickly.    

Stage 2: Complete Registration

After your account is approved, you will receive an email inviting you to complete the Registration process. Learn more about how to complete the Walmart Registration process here

Here you'll be asked to provide documentation on your business to Walmart.com. The documentation will include supplying a W-9 form, banking information, and general company information.

As soon as the requested documentation is supplied, you'll be asked to complete your Partner Profile.

Stage 3: Partner Profile

The next stage involves completing your Partner Profile within the Walmart.com portal.

Your Partner Profile includes all customer-facing information about you as a seller, such as Shipping Options, Return Policy, Tax info, etc. Login to your Walmart.com portal and complete this information to move beyond this Stage.

Stage 4: Item Setup

Once you've completed your Seller Profile, you've entered Stage 4 and can connect your Walmart.com channel to Sellbrite!

Item Setup involves getting a few of your products into Walmart Seller Center, so that you can perform Order Testing on the products.

Walmart requires you publish 1000 items or 10% of your catalog, whichever is FEWER. Items can be published to Walmart from the Products page in Sellbrite. You can create Templates for your categories to expedite the process.

Stage 5: Order Testing

Once you have items uploaded in Seller Center, the Walmart.com Onboarding team will conduct tests on the orders, to confirm they are passed to Sellbrite and acknowledged. You'll be in direct contact with the Onboarding team for this step.

Stage 6: Go Live

Congrats! You've made it past the Order Testing phase, and your items are now live for sale on the Walmart.com marketplace!

From this point on, you can publish items to Walmart without any restrictions or delays.

Stage 7: Add 2-Day Shipping Tags (Optional)

You can sign up for Walmart Free 2-Day Shipping through Flexport, which will add 2-Day Shipping tags to your Walmart listing and increase the visibility of your listings.

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