Here are answers to the most common questions about using Sellbrite with eBay.
Does Sellbrite work with eBay Motors?
Does Sellbrite work with eBay Motors?
Yes. Sellbrite supports eBay Motors. You can create and edit eBay Motors listings just like any other eBay listing, and a toggle lets you display only the eBay Motors categories when creating a listing or a Category Template.
How do I remove the Best Offer option on an active eBay listing?
How do I remove the Best Offer option on an active eBay listing?
eBay does not allow you to remove the Best Offer option on a listing that has any sales history. You'll need to end and relist the item to remove it. Alternatively, you can set a Best Offer option that automatically declines offers below your current price.
Can I list multiple products at once to eBay using Sellbrite?
Can I list multiple products at once to eBay using Sellbrite?
Yes, but the products must all fall under the same primary category in eBay. For example, if you have 100 products all under "Clothing, Shoes & Accessories > Men's Clothing > T-Shirts", all 100 can be listed at once. However, if 50 are Men's T-Shirts and 50 are Women's T-Shirts (a different category), you'd need to list them in two separate batches.
Why do I keep getting errors when listing my products to eBay?
Why do I keep getting errors when listing my products to eBay?
These errors are generated by eBay, not Sellbrite. We've put together an article covering the most common eBay errors and how to troubleshoot them. Learn more here.
How does eBay's Markdown Manager affect Price Sync?
How does eBay's Markdown Manager affect Price Sync?
If you have Price Sync enabled in Sellbrite for your eBay channel, it will update the "Buy It Now" price on your eBay listings to match the price in Sellbrite. This can overwrite any markdown prices set in eBay's Markdown Manager. It is not recommended to have Price Sync enabled in Sellbrite if you are actively using Markdown Manager on eBay.
Why do I need a size for the parent of a variation listing?
Why do I need a size for the parent of a variation listing?
You don't. If you're seeing a size requirement for your variation listing, it's because the field values were mapped incorrectly. Follow the steps here to remove the size requirement for your parent listing.
If I update my listings in eBay, will that update my products in Sellbrite and my other channels?
If I update my listings in eBay, will that update my products in Sellbrite and my other channels?
No. Similar to inventory sync, product updates should be made in Sellbrite first, then pushed to your linked listings. Learn more here.
Can I schedule eBay listings to go live at a specific date and time?
Can I schedule eBay listings to go live at a specific date and time?
Yes. The Scheduled option can be enabled on the Edit Listing page for any draft listing. Bulk scheduling is not yet supported. Learn more here.