Our Support Team is available to assist you Monday-Friday 7am-4pm PST. Submit a ticket inquiry by using the purple chat icon while logged in and we'll be happy to assist you.
If you're speaking with our AI Agent via chat, remember you can always ask for a human and you'll promptly be routed to the team.
Note: Support for merchants on the Forever Free plan is limited to email only. Please contact the team at support@sellbrite.com
You can also text us for support at 1(844) 977-0717. By providing your mobile number, you consent to receive marketing text messages from or on behalf of Sellbrite (a GoDaddy brand) that may be sent by an automatic telephone dialing system. You understand that providing consent is not a condition of purchasing any good or service from Sellbrite (a GoDaddy brand). Message and data rates may apply.
The following holidays are observed as non-business days by the Sellbrite office. Our team will respond to messages received during these holidays on the next business day after the holiday.
New Year's Day - Thursday, Jan 1, 2026
MLK Jr. Day - Monday, Jan 19, 2026
Memorial Day - Monday, May 25, 2026
Juneteenth - Friday, June 19, 2026
Independence Day (observed) - Friday, Jul 3, 2026
Labor Day - Monday, Sep 7, 2026
Thanksgiving Day - Thursday, Nov 26 2026
Day After Thanksgiving - Friday, Nov 27, 2026
Christmas Day - Friday, Dec 25, 2026